Shelfwright support
Email shelfwright.support@gmail.com. We reply within 2 business days (US Eastern time). Please include your store's myshopify.com address and, for print problems, the label size and printer model.
Getting started
- Install Shelfwright from the Shopify App Store, then open it from Apps in your Shopify admin.
- Print labels: choose products, or open a purchase order to print one label per unit received or still to come.
- Label designs: pick your printer and label size (Dymo, Zebra, Brother QL, Rollo, Avery sheets or a custom size) and the fields to show, then save the design.
- Missing barcodes (Plus plan): find variants with no barcode and fill them with unique in-store codes. Existing barcodes are never overwritten.
Printing tips
- Print PDFs at actual size (100%), not "fit to page".
- For Zebra printers, use the ZPL download at the printer's resolution (203 or 300 dpi), or the PDF.
- For Avery sheets, set the start position to reuse a partly used sheet.
- If a barcode will not scan, check its check digit in the Missing barcodes report; invalid codes are flagged there.
Plans
- Free: 250 labels per calendar month (UTC). Pro: unlimited labels. Plus: unlimited labels plus bulk barcode assignment.
- Change or cancel your plan from Plan & usage → Change plan inside the App. Billing is handled by Shopify.
Your data
Uninstalling removes your access token right away, and everything else 48 hours later. See the privacy policy for details.